Privacy Policy

Your privacy is important to Crowne Plaza Christchurch hotel. To help protect your privacy, we adhere to the following:

• This website will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this website will provide customers with the means to make sure that Personal Information is correct and current.

• The Website and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This Website may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).

• If this Website intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.

• This Website may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Crowne Plaza Christchurch or the site: (b) protect and defend the property rights of Crowne Plaza Christchurch or this site, and (c) act under exigent circumstances to protect personal safety of users of Crowne Plaza Christchurch hotels, the site, or the public.

• If, at any time, a customer believes that this Web site has not adhered to these principles, please notify Crowne Plaza Christchurch hotel by email at hotel.christchurch@ihg.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

• Customers should also be aware that data may be automatically collected through the standard operation of our internet servers and through the use of “cookies”. Cookies are small text files a Website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that can access a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow a customer to deny or accept the cookie feature; however note that cookies may be necessary to provide customers with certain features (e.g. customized delivery of information) available on this Website.

COVID-19 Update

From the 17th of August 2020 onward, Crowne Plaza Christchurch will be used as a Covid-19 Managed Isolation Facility by the New Zealand Government and will only be accommodating recent arrivals to the country who are carrying out the mandatory 14-day isolation. During this time, the hotel will be closed to the public. If you require any additional details, please contact the hotel directly.